The electricity market
All customers of electricity from January 1st, 2015 are eligible customers of electricity by which they will get right to have free choice for electricity supplier.
In accordance with the permits for performing supply of electricity, issued by Regulatory Commission for Energy in Federation of Bosnia and Herzegovina (FERK), JP Elektroprivreda BiH has the following:
- supply of customers who have free chosen electricity supplier on electricity market
- supply of end consumers who have not free chosen electricity supplier (service of public supplier)
- supply of end customers in case when the chosen supplier stop to supply electricity for eligible customers (supply of reserve supplier)
The customers of electricity from category of households and other consumption / voltage level 0,4kV (small companies and commercial customers) who have not chosen their electricity supplier have right for supply of standard quality electricity as per economic transparent prices within the scope of universal services offered from public supplier. Public supplier is the one who has obligation to supply the eligible customer when he has not chosen its supplier of electricity, in a way and conditions that proscribes Regulatory Commission for Energy in Federation of Bosnia and Herzegovina (FERK).
Reserve supplier is a supplier who has obligation to supply the eligible electricity customer in period not longer than 60 days, when the chosen supplier terminate /stop to supply the eligible customer in case of :
- bankruptcy or liquidation of the former supplier,
- termination or withdraw permit of the supplier which had been supplied for until then,
- when a customer did not find a new supplier who will supply electricity after its contract termination with existing supplier except in a case as result of non-payment for supply of electricity.
Public and reserve suppliers of electricity in Federation BiH have been appointed by Government of Federation BiH.
Detailed information on choice of supplier, rights and duties of the customers and who have rights from public and reserve supplier you can find in the Rules on supply of eligible electricity customers and procedure on change of supplier.